Privacy Policy

TERMS OF USE AND WEBSITE PRIVACY POLICY

The City of Round Rock CVB respects the privacy and confidentiality of individuals who visit the City of Round Rock CVB website located at https://goroundrock.com.

The City of Round Rock CVB maintains this Website Privacy Policy to help you understand the commitment of the City of Round Rock CVB to safeguard the privacy of the information you provide to the City of Round Rock CVB on the City of Round Rock CVB Website. This Privacy Policy outlines the information, which the City of Round Rock CVB will collect from you on the City of Round Rock CVB Website, and how the City of Round Rock CVB will use that information.

COLLECTION OF YOUR PERSONAL INFORMATION BY CITY OF ROUND ROCK CVB

The City of Round Rock CVB ‘s mission is to provide you with personalized services and offerings designed to enhance your travel planning experience. To do so effectively, the City of Round Rock CVB collects the following information:

(a) Personally Identifiable Information. City of Round Rock CVB, through the use of the City of Round Rock CVB Website, only collects personally identifiable information about you when you voluntarily provide such personally identifiable information to City of Round Rock CVB using the City of Round Rock CVB Website. If you do not wish your personally identifiable information to be collected, please do not submit it.

(b) Information from the Use of “Cookies”. The City of Round Rock CVB Website may employ “cookie” technology. Cookies are small pieces of data stored in files on your computer allowing the City of Round Rock CVB Website to track your use of the City of Round Rock CVB Website as you visit and revisit the City of Round Rock CVB Website. The use of cookies by the City of Round Rock CVB Website complies with generally accepted programming standards and practices. Please note that you can choose to block the use of cookies through settings in your web browser but be advised that certain features of the City of Round Rock CVB Website may not work properly without them.

USE OF YOUR INFORMATION BY CITY OF ROUND ROCK CVB

It is the policy of the City of Round Rock CVB not to sell, share, transfer, or rent to third parties any information you provide to the City of Round Rock CVB, through the use of the City of Round Rock CVB Website, without your written consent except as required by operation of the law or in compliance with legal authorities; provided, however, the City of Round Rock CVB may share your personal information with certain third parties (“Target Third Parties”) without your written consent in order to further the purpose for which you voluntarily provide the City of Round Rock CVB with the information. Additionally, the City of Round Rock CVB engages third-party information management service providers to help maintain efficient operations. Because such information management service providers may access our systems, such information management service providers may have access to your information. The City of Round Rock CVB does not transfer or relinquish ownership of information maintained about you within City of Round Rock CVB systems and databases to such information management service providers but requires these information management service providers to sign confidentiality agreements to keep all confidential information and other proprietary information found in our systems confidential.

The City of Round Rock CVB routinely collects, compiles, and reports statistics and information reflecting the use of the City of Round Rock CVB Website and information services in order to enhance membership services, advertising services, improve marketing and promotional efforts, analyze City of Round Rock CVB Website usage, improve the City of Round Rock CVB Website’s content and layout, generate aggregate reports on trends, interests and behavior and enhance service offerings.

The City of Round Rock CVB reserves the right to take any action the City of Round Rock CVB deems prudent or necessary to safeguard the City of Round Rock CVB Website and your information in the City of Round Rock CVB systems and databases from malicious or unwarranted attack by viruses, hackers, or other miscreants.

Round Rock Convention and Visitor Bureau may use your information to contact you in the future to tell you about events or information we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications. If at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact Nancy Yawn at nyawn@roundrocktexas.gov.

COLLECTION AND USE OF YOUR INFORMATION BY THIRD PARTIES

Please note that third parties offer goods and services on and through the City of Round Rock CVB Website. We assume each such third party has its own internal privacy policy and data collection and use practices. The City of Round Rock CVB does not have any responsibility for their practices.

CHANGING AND DELETING YOUR PERSONAL INFORMATION

You may request the City of Round Rock CVB change or delete your personal information in City of Round Rock CVB CVB systems and databases by submitting a detailed description of the desired action to the following e-mail address: nyawn@roundrocktexas.gov
Please note that after the City of Round Rock CVB processes a change or deletes your personal information from active City of Round Rock CVB systems and databases, it is possible that non-active residual copies of your information may still exist in City of Round Rock CVB systems and on archive or backup media.

CHILDREN’S PRIVACY

The Children’s Online Privacy Protection Act of 1998 (“COPPA”) applies only to websites of a commercial nature, it considers COPPA to provide sound advice for any website that is intended for use by children. For this reason, the City of Round Rock CVB does not knowingly collect or solicit any personally identifiable information from children under 13 years of age without verifiable parental consent. In the event that we receive actual knowledge that we have collected such personal information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practicable. With respect to any form interface that appears on a webpage at our website, no information will be knowingly collected from any user under the age of 13. Where “age” or “date of birth” is requested on the form interface, no information will be stored or transmitted unless the response indicates that the user is 13 years of age or older. Providing personal information is never a prerequisite for accessing the basic content or resources on this website.

YOUR CONSENT

By using the City of Round Rock CVB Website, you consent to the collection and use of the above-described information by City of Round Rock CVB (and Target Third Parties, in which case, once such Target Third Party is in possession of your information, we cannot control such Target Third Party’s use of your information). If you do not agree with the terms and conditions stated in this Website Privacy Policy, please do not access or use the City of Round Rock CVB Website.

GOOGLE ANALYTICS

On this website, we collect demographic data from Google’s Interest-based advertising with Google Analytics. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. Google Analytics opt-out browser add-on is available at https://tools.google.com/dlpage/gaoptout.

REMARKETING/RETARGETING POLICY

This website uses Google AdWords, AdRoll, and other remarketing services to advertise on third-party websites to previous visitors to our site. It could mean that we advertise to previous visitors who have not completed a task on our site or visited key pages, for example requesting a visitor’s guide. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the City of Round Rock CVB website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Social Media Commenting Guide

The City of Round Rock has multiple social media accounts to further connect with citizens and other folks.

We wish to promote effective communication and maintain a respectful dialogue in the social sphere. In that spirit, our commenting and moderation rules will maintain a productive and open forum for community discussion. Our social media channels are intended for community discussion among Round Rock residents, but non-residents are welcome to comment.

To make an open records request, we recommend going to our Open Records Center.

Facebook Comments Moderation Policy

Moderators may remove or redirect comments that contain:

  • Content that is off topic or not within the scope of the responsibilities of the City of Round Rock (or the specific departmental Page)
  • Abusive, profane or insulting language
  • Attacks on individual character or to the personality of individuals
  • Commercial endorsements of products, services, organizations or other entities
  • Political endorsements of parties, candidates or groups
  • Content that infringes on copyrights
  • Substantially repetitive content
  • Solicitations of funds
  • Speculative comments on any ongoing investigation
  • Content that implies, promotes or encourages illegal activity
  • Sexual content

You may be banned from our Facebook pages if you act contrary to these rules.

Twitter Moderation Policy

Moderators may block individuals from following City accounts if they reply to our tweets with tweets that contain the following:

  • Content that is off topic or not within the scope of the responsibilities of the City of Round Rock (or the specific departmental account)
  • Abusive, profane or insulting language
  • Attacks on individual character or to the personality of individuals
  • Commercial endorsements of products, services, organizations or other entities
  • Political endorsements of parties, candidates or groups
  • Content that infringes on copyrights
  • Substantially repetitive content
  • Solicitations of funds
  • Speculative comments on any ongoing investigation
  • Content that implies, promotes or encourages illegal activity
  • Sexual content

Comments on Facebook and Twitter are not deemed to be official public testimony concerning any project or program for which the City is required to hold a public hearing. Expressing your opinion there is for discussion only and is not a substitute for a formal statement in a public hearing process.

YOUR QUESTIONS AND CONCERNS

If you have questions or concerns about this Privacy Policy or any of City of Round Rock CVB ‘s use of your information, please contact the City of Round Rock CVB at the following e-mail address: nyawn@roundrocktexas.gov.

Round Rock Convention & Visitors Bureau

231 E. Main St. Suite 150

Round Rock, Texas

512-218-7094

CHANGES TO THIS WEBSITE PRIVACY POLICY

Changes to this policy will be promptly posted on this page, with an updated “effective date” posted below. City of Round Rock CVB reserves the right to modify the terms of this policy at any time and in our sole discretion, by posting a change notice to this page. Your continued use of the website following our posting of a change notice will constitute binding acceptance of those changes.

This Privacy Policy was last modified on August 16th, 2021.